Terms of Service for Aurora Sound Studios Ltd

These Terms of Service ("Terms") govern access to and use of the services provided by Aurora Sound Studios Ltd, a recording studio business operating from Aurora Sound Studios, 14-16 Fonthill Road, London N4 3HH, United Kingdom ("we", "us", "our"). By booking, accessing, or using any of our services, you agree to be bound by these Terms.

1. Introduction and acceptance of terms

These Terms constitute a legally binding agreement between you and Aurora Sound Studios Ltd. If you do not agree to these Terms, you must not use our services or facilities. Where a booking is made on behalf of a company, agency, label, production company, or other organisation, the person making the booking confirms that they have authority to bind that entity to these Terms.

We may require additional booking forms, studio rules, production schedules, technical specifications, or service-specific agreements. In the event of any conflict, any signed order form or written service agreement shall prevail over these Terms to the extent of the inconsistency.

2. Scope of services

Aurora Sound Studios Ltd provides professional recording and audio production services, including but not limited to:

• Music recording sessions;
• Vocal recording and editing;
• Podcast recording and production;
• Voiceover recording;
• Audio mixing and mastering;
• ADR and dialogue recording;
• Remote recording support.

Service descriptions, session durations, deliverables, turnaround times, and technical specifications may vary depending on the project and will be confirmed at booking or in a written proposal. We reserve the right to determine studio availability, engineer assignment, equipment configuration, and operational procedures.

Any advice, creative recommendations, edits, or technical assistance we provide are based on professional judgment and are not a guarantee of artistic outcome, commercial success, or compatibility with third-party platforms or distribution requirements.

3. User obligations and responsibilities

You agree to:

• Provide accurate, complete, and current booking and contact information;
• Arrive on time and be prepared for sessions, including delivering files, scripts, session notes, reference tracks, and other materials in advance where reasonably required;
• Ensure that all content supplied to us does not infringe any third-party rights, including copyright, trade marks, privacy rights, publicity rights, or moral rights;
• Obtain all necessary permissions, licences, consents, and releases for performers, guests, contributors, sampled material, and any third-party content used in your recordings;
• Comply with all studio rules, health and safety instructions, security procedures, and reasonable directions from our staff;
• Use our equipment and facilities with reasonable care and notify us immediately of any malfunction, damage, or safety concern;
• Not engage in abusive, discriminatory, harassing, unlawful, or disruptive conduct;
• Not bring hazardous materials, illegal substances, weapons, or unauthorised recording devices into the studio premises;
• Back up all session materials and final files promptly after delivery, as retention periods may be limited.

You are responsible for the accuracy and legal clearance of all materials you provide and for ensuring that your use of our services complies with all applicable laws and industry rules.

4. Payment terms and conditions

Fees for services will be communicated at the time of booking, in a quotation, or in a written agreement. Unless otherwise agreed in writing:

• Bookings may require a deposit or full prepayment to secure studio time;
• All fees are payable in the currency stated on the invoice;
• Payments must be made by the due date shown on the invoice or booking confirmation;
• Time-based sessions are billed based on scheduled or actual studio time, as specified in the booking;
• Additional charges may apply for overtime, extended edits, rush delivery, specialist equipment, external file transfers, or extra revision requests outside the agreed scope;
• Any taxes, duties, bank charges, or transfer fees are payable by you unless expressly stated otherwise.

If payment is not received on time, we may suspend work, withhold delivery of files, cancel further sessions, and/or charge reasonable interest or late fees to the extent permitted by law. Title to any deliverables may remain with Aurora Sound Studios Ltd until all amounts due have been paid in full.

5. Cancellation and refund policy

We reserve studio time and personnel based on bookings, and late cancellations may cause loss that is difficult to recover. Unless a different cancellation policy is stated in a written agreement, the following applies:

• Cancellations made with sufficient notice may be eligible for rescheduling, subject to availability;
• Deposits are generally non-refundable where the booking has been reserved for you, except where required by law or where we cancel the service without cause;
• If you cancel or reschedule within a short-notice period before the session, you may be charged part or all of the booking fee;
• Failure to attend a booked session may be treated as a cancellation without notice and may be charged in full;
• Refunds, if any, will be limited to amounts actually received by us and will exclude completed work, administrative costs, and unrecoverable third-party charges.

Where we are unable to provide a booked service due to technical failure, illness, force majeure, or other legitimate operational reasons, we may offer a rescheduled session, alternative engineer, replacement service, or refund of the unused portion of fees, as appropriate in the circumstances.

6. Liability limitations

To the fullest extent permitted by applicable law:

• We exclude all warranties, representations, and conditions not expressly stated in these Terms;
• We shall not be liable for indirect, incidental, special, consequential, or punitive losses, including loss of profits, loss of business, loss of goodwill, loss of data, or missed opportunities;
• Our total aggregate liability arising out of or in connection with any booking, service, or these Terms shall be limited to the amount paid by you for the relevant service giving rise to the claim, except where a greater amount is required by law;
• We are not responsible for delays or defects caused by incomplete instructions, faulty source material, third-party platforms, internet connectivity issues, or equipment supplied by you or a third party;
• Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.

You acknowledge that audio production involves subjective artistic judgment and technical variables, and that outcomes may differ from your personal preferences or expectations.

7. Intellectual property rights

Unless otherwise agreed in writing:

• You retain ownership of the intellectual property rights in the original content you supply to us;
• You grant Aurora Sound Studios Ltd a non-exclusive, worldwide, royalty-free licence to use, copy, process, edit, reproduce, and store your content solely for the purpose of providing the services;
• Any studio templates, methods, workflows, technical settings, proprietary tools, pre-existing materials, and know-how used by us remain our property or the property of our licensors;
• Upon full payment, ownership of final deliverables specifically created for you will transfer only to the extent expressly stated in a written agreement or invoice; otherwise, we grant you a licence to use the deliverables for the purpose for which they were commissioned;
• We may retain session files, backups, and project records for operational, legal, or archival purposes for a reasonable period, unless you request deletion and we are not required to retain them by law.

You are responsible for clearing all rights necessary for the use, distribution, publication, broadcast, and monetisation of your content. We make no claim to ownership of third-party materials embedded in or supplied with your project unless expressly stated.

8. Data protection and privacy

Aurora Sound Studios Ltd processes personal data in connection with bookings, payments, communications, session administration, and service delivery. We will handle personal data in accordance with applicable data protection laws and our privacy practices.

Where necessary, we may process names, contact details, payment details, session metadata, audiovisual recordings, and correspondence. We may share personal data with service providers, payment processors, professional advisers, and other third parties where necessary for the performance of the contract, compliance with law, or legitimate business purposes.

You acknowledge that recordings made in our studio may contain personal data, including voices and likenesses. You are responsible for ensuring that you have appropriate notice, consent, or other lawful basis for the recording and use of any individual’s personal data.

For privacy-related questions, requests, or concerns, contact us using the details in Section 12.

9. Force majeure

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to fire, flood, storm, power outage, equipment failure, internet disruption, labour disputes, illness, pandemics, governmental action, civil unrest, terrorism, supply chain interruption, or the failure of third-party services.

If a force majeure event occurs, we may suspend, reschedule, or modify services and will use reasonable efforts to minimise disruption. Any affected deadlines will be extended for the duration of the event and a reasonable recovery period thereafter.

10. Changes to terms

We may update or amend these Terms from time to time to reflect changes in our operations, legal requirements, or service offerings. The updated Terms will take effect when posted or when otherwise communicated to you, unless a later effective date is stated.

Continued use of our services after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using our services and notify us in writing before making any further bookings.

11. Applicable law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or formation shall be governed by and interpreted in accordance with the laws applicable in England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, except where applicable law requires otherwise.

12. Contact information

If you have any questions about these Terms or our services, please contact Aurora Sound Studios Ltd using the details below:

• Company: Aurora Sound Studios Ltd
• Address: Aurora Sound Studios, 14-16 Fonthill Road, London N4 3HH, United Kingdom
• Email: [email protected]
• Phone: +44 20 7690 4837

13. Severability clause

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable, or if that is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

Nothing in these Terms is intended to limit any rights you may have under mandatory applicable law, and no waiver by Aurora Sound Studios Ltd of any breach or default shall constitute a waiver of any subsequent breach or default.